Evacuation

THIS PAGE IS CURRENTLY BEING UPDATED.

In exceptional situations, it may be necessary to temporarily leave your home, for example in the event of a fire, flood, chemical incident or other emergency. On this page, you will find clear information about when and how to evacuate, what to take with you, and where to go.

By being well prepared, you will not only help yourself, but also others around you.

FAQ

Never evacuate on your own initiative; wait for the order from the emergency services.

You can go to:

  • Your family or friends who are not in the affected area. Speak to them in advance to inform them and make sure they agree.

  • A reception centre may be set up. Emergency services on site will provide you with the necessary information and keep you updated on developments.

Always follow official channels.

It is difficult to predict in advance how long you will have to stay away from your home. As soon as the situation is safe again, the return will be organized. This may be after a few hours, but it could also take several days.

  • Your ID card and those of your children

  • Personal belongings for you and all your family members to spend at least one night with friends or in a reception centre

  • Medications

  • Mobile phone, charger, and possibly a laptop

  • If you have young children, don’t forget bottles, milk, diapers… as well as toys to keep them occupied

Pets are allowed in the reception centre. Bring your pet’s passport, a crate, some food, and any medication.

If your pet cannot be evacuated, provide enough food and water for 24 hours. If the evacuation measure needs to be extended, the authorities will give further instructions.

Do not leave any electrical appliances on: coffee maker, iron… The fridge and freezer may remain on. Don’t forget to lock doors and windows.

If you have an alarm, switch it on. During the evacuation, appropriate safety measures will be taken in the evacuated areas.

If you are in a reception centre, the contact person on site will provide this information. If you are with family or friends, you can find all information on:

Download the infographic here. 

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